The retention period for Trash in all Box @ Penn State accounts has been increased from 60 to 90 days.  This means that any file you delete will remain in your account’s Trash for 90 days before being deleted.  You can restore any file as long as it still appears in your Trash; for an additional 14 days (beyond the original 90) the file can be restored only by calling the IT Service Desk (814-863-4357 or box@psu.edu) who will need to involve Box Support to recover the file.  After 104 days (from the date of original deletion), the file will not be able to be recovered.

Each account’s Trash can be accessed via the left-hand pane of any page of the Box account.

Note that the 90-day timer only affects files deleted from today forward.  Any file already in Trash will retain its original delete date.

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