Upon the release of iOS 12, Box will no longer continue support for iOS 10. This is a courtesy notice to remind our customers of our support policy for the latest two versions of iOS. We do this in order to ensure a quality experience for our mobile users. This means:

  • Users will no longer be able to receive new app updates if they are on iOS 10
  • Users will no longer receive any fixes or new features for the Box app on iOS 10
  • The latest version of the app on iOS 10 is still functional at this time

The iOS devices which will no longer be supported (because they do not support upgrading to iOS versions newer than iOS 10) are: iPhone 5, iPhone 5c, and iPad 4th generation.

To see which devices are supported by iOS 11 and iOS 12, please refer to Apple’s documentation linked below:

Currently, iOS 12 is in beta and is coming from Apple in Fall 2018. At that time Box will officially discontinue support for iOS 10.

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